Employment Opportunity: VITAL Coordinator

Send resumé to Rribbe@psnneo.com
Objectives of the position: Oversee all functions of the VITAL program
Reports to: Client Services Director
Supervises: VITAL facilitators (volunteer or staff) Category: Client Services
Minimum Qualifications:
● Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord
● Exhibit strong commitment and dedication to the pro-life position and sexual purity
● Agree with and be willing to uphold the Commitment of Care and Competence, Core Values, Statement of Faith, and policies of the center
● Be dependable and committed to pregnancy center ministry
● Ability to multi-task in a fast-paced environment
● Ability to keep information confidential
● Must have working knowledge of Microsoft Office Suite (Word, Excel, and Publisher) and be
comfortable learning Microsoft platform, if unknown, as well as other computer programs used
● Have two years of experience as a volunteer or employee in a non-profit ministry environment or
● Exhibit strong skills in interpersonal communication
● Be able to provide spiritual leadership, discipleship, encouragement, and direction for the staff members and volunteers
● Be comfortable teaching in small group setting
● Physical ability to go up and down steps, be up and down from desk, carry large items etc.
● Be able to carry out responsibilities with little or no supervision
● Attend a church regularly
Preferred Qualifications:
● Have teaching or public speaking experience
● Two years of experience in an administrative position with direct experience in supervising others in an efficient and professional office
Essential Functions:
I. Primary
§ Learn and be able to present the 18-month VITAL Curriculum § Record and track client attendance
§ Make reminder calls/texts to clients
§ Schedule and communicate with program speakers
§ Recruit participants for VITAL program
§ Act as purchaser for VITAL program incentive needs (i.e., bus passes, gift cards, baby shower
items, etc.) and keep accurate count of receiving and giving
§ Communicate updates, needs, and changes to Client Services Director
§ Answer phone calls in a calm, friendly and welcoming manner; route calls appropriately
§ Document accurate and complete information for record keeping call-backs or texts
§ Schedule appointments in appropriate system and manner according to the guidelines and
procedures of The Pregnancy & Parenting Center
§ Log client and phone activity in the monthly log
§ Provide prayer and encouragement for VITAL staff, volunteers, and clients
§ Promote VITAL/The Pregnancy & Parenting Center in the community
§ Actively recruit new participants, strive to retain existing ones, and enhance community
§ Seek and provide info for new grants and grant renewals as needed
§ Attend monthly staff meetings and annual retreat
§ Attend and participate in shift meeting on working days
§ Assist volunteers as needed
II. Secondary:
§ Oversee childcare for VITAL sessions
§ Oversee healthy snacks/lunch for group participants
§ Maintain inventory of needed supplies
§ Perform duties of receptionist when needed, duties include but are not limited to:
  o Greet clients, keep them apprised of any delay in appointments, offer refreshments if available
  o Instruct client to read and complete initial forms and collect exit /feedback forms
  o Keep necessary staff informed of all unusual appointments or calls
  o Send and respond to appointment reminder communications
  o Manage the reception area; accept mailing parcels, vacuum and dust, empty shredder,
and trash regularly
  o Manage the waiting area; keep reading material appropriate and current, sanitize toys
as needed, dust and vacuum, adjust music, empty trash o Respond to digital inquiries in a timely manner
§ Recruit volunteer help for VITAL programs
§ Participate in major The Pregnancy & Parenting Center events, i.e., Banquet, Walk for Life,
Staff Development Day, etc.
III. Tertiary:
§ Be familiar with all policies and procedures
§ Be familiar with Pregnancy Support Network Team Values § Attend volunteer in-service meetings as requested
§ Receive and process paperwork for donations
§ Attend client services meetings
§ Attend staff meetings
§ Attend occasional conferences or seminars, if requested § Take client appointments:
  o Must meet training requirements to see clients
  o Yearly advocacy evaluations
§ Be willing and available to work additional hours as needed and/or requested
§ Be available for additional responsibilities to assist other employees as needed and/or
§ Assist in events as needed
§ Report to Client Services Director regarding building concerns or maintenance
§ Participate in maintaining and contributing to social media